Timesheets: Job Timelog Overview

What Are Timelogs?

Timelogs track the time your technicians spend on:

• Traveling to the job

• Working on-site

• Completing tasks within a job

This goes beyond basic clock-in/clock-out and ties time directly to the job itself.

Why This Matters

Using timelogs correctly allows you to:

• Understand true job costs (labor + travel)

• Identify inefficiencies in installs and service calls

• Improve scheduling accuracy

• Increase technician accountability

• Make better pricing decisions

💡 Example:
If installs are consistently taking longer than expected, timelogs will show you exactly where the time is going.

Travel Time vs Labor Time

Timelogs separate time into two key categories:

Travel Time

• Time spent driving to and from the job

• Helps you understand route efficiency and territory coverage

Labor Time

• Time spent actively working on the job

• Includes installs, repairs, maintenance, etc.

💡 Best Practice:
Track both. Travel time is often overlooked—but it directly impacts profitability.

Customizing Timelogs by Job Type

You can control how timelogs behave based on the type of job.

For example:

• Install Jobs → Track both travel + labor

• Service Calls → Track both for accuracy

• Internal/Admin Tasks → Disable timelogs if not needed

This allows you to tailor time tracking to how your business actually operates.

Primary vs Secondary Technicians

Zuper allows you to assign roles within a job:

Primary Technician

• Responsible for updating job status

• Oversees job progress

• Ensures completion

Additional Technicians

• Can still log time

• Contribute to total labor tracking

💡 Why this matters:
You maintain accountability while still capturing total team effort on a job.

How Timelogs Work in the Field (Mobile)

Timelogs are primarily used by technicians in the field through the mobile app.

What Techs Can Do:

• Start travel time

• Start/stop labor time

• Log time directly against a job

• Automatically track time based on job status (if enabled)

Typical Workflow:

1. Technician opens the job in the Zuper Mobile App

2. Starts Travel Time when heading to the job

3. Switches to Labor Time upon arrival

4. Stops time when work is complete

💡 Best Practice:
Train techs to log time in real-time—not at the end of the day—for the most accurate data.

Automatic vs Manual Time Tracking

Depending on your setup:

Automatic Tracking

• Time logs based on job status changes

• Less manual input required

Manual Tracking

• Techs control when time starts/stops

• More flexibility and control

What You Gain

By using timelogs, you get:

• Better visibility into job performance

• Accurate labor costing

• Improved scheduling decisions

• Data to optimize your operations

Summary

Timelogs connect time directly to your jobs.

When used correctly, they:

• Eliminate guesswork

• Improve profitability

• Give you real insight into your field operations

Pro Tips

• Track both travel and labor time

• Review timelogs weekly for trends

• Use data to refine job pricing

• Train techs to log time consistently

What’s Next?

👉 Learn how to enable and configure timelogs to match your workflow.