Mobile App: Lesson 3 - Time Off
Time-off requests allow your technicians to submit and track time off directly from the field—no paperwork, no back-and-forth. Everything is handled inside Zuper, so your office team can approve requests and keep scheduling accurate.
Why This Matters
Submitting time off correctly helps:
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Avoid scheduling conflicts
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Keep install and service schedules on track
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Ensure proper technician coverage
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Improve communication between field and office
How to Submit a Time-Off Request (Mobile)
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Open the Zuper Mobile App
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Tap the Menu (☰)
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Select Timesheets

Step 1: Access Time-Off Requests
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Inside Timesheets, tap the menu (three dots) in the top-right
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Select Time-Off Requests

Step 2: Create a New Request
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Tap the + (Add) button
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Fill in the required details:
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Start Date
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End Date
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Reason (Vacation, Sick, Personal, etc.)
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Notes (optional but recommended)

Step 3: Submit the Request
👉 Tap Request
Your time-off request will be submitted for approval.
Tracking Your Request
After submitting, you can monitor the status directly in the app:
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Pending → Waiting for approval
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Approved → Time off confirmed
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Rejected → Request denied

What Happens Next?
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Your manager or admin reviews the request
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They approve or reject it
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You’ll be able to see the updated status in real time
Best Practices
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Submit requests as early as possible
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Add notes if the time off impacts scheduled jobs
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Check approval status before making plans
Important Notes
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Time-off requests directly impact scheduling and dispatch
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Approved time off will prevent you from being assigned to jobs during that period
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Zuper does not track PTO balances—this is handled outside the system
Summary
Time-off requests in Zuper keep your team aligned and your schedule accurate.
When used correctly, they:
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Prevent scheduling conflicts
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Improve communication
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Keep operations running smoothly
Pro Tips
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Always submit time off in advance
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Check your schedule before requesting
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Communicate with your manager if it’s urgent
What’s Next?
👉 Learn how to manage timesheets and time tracking to keep your workday organized.