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Mobile App: Lesson 3 - Time Off

Time-off requests allow your technicians to submit and track time off directly from the field—no paperwork, no back-and-forth. Everything is handled inside Zuper, so your office team can approve requests and keep scheduling accurate.

 

Why This Matters

Submitting time off correctly helps:

  • Avoid scheduling conflicts

  • Keep install and service schedules on track

  • Ensure proper technician coverage

  • Improve communication between field and office


How to Submit a Time-Off Request (Mobile)

  1. Open the Zuper Mobile App

  2. Tap the Menu (☰)

  3. Select Timesheets

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Step 1: Access Time-Off Requests

  1. Inside Timesheets, tap the menu (three dots) in the top-right

  2. Select Time-Off Requests

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Step 2: Create a New Request

  1. Tap the + (Add) button

  2. Fill in the required details:

  • Start Date

  • End Date

  • Reason (Vacation, Sick, Personal, etc.)

  • Notes (optional but recommended)

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Step 3: Submit the Request

👉 Tap Request

Your time-off request will be submitted for approval.


Tracking Your Request

After submitting, you can monitor the status directly in the app:

  • Pending → Waiting for approval

  • Approved → Time off confirmed

  • Rejected → Request denied

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What Happens Next?

  • Your manager or admin reviews the request

  • They approve or reject it

  • You’ll be able to see the updated status in real time


Best Practices

  • Submit requests as early as possible

  • Add notes if the time off impacts scheduled jobs

  • Check approval status before making plans


Important Notes

  • Time-off requests directly impact scheduling and dispatch

  • Approved time off will prevent you from being assigned to jobs during that period

  • Zuper does not track PTO balances—this is handled outside the system


Summary

Time-off requests in Zuper keep your team aligned and your schedule accurate.

When used correctly, they:

  • Prevent scheduling conflicts

  • Improve communication

  • Keep operations running smoothly


Pro Tips

  • Always submit time off in advance

  • Check your schedule before requesting

  • Communicate with your manager if it’s urgent


What’s Next?

👉 Learn how to manage timesheets and time tracking to keep your workday organized.