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Timesheets: Overview

Timesheets help you track exactly how your technicians are spending their time in the field. From installs to service calls to maintenance visits, this gives you visibility into labor, accountability in the field, and cleaner reporting for your business.

Why Timesheets Matter

Using timesheets correctly allows you to:

  • Track technician hours accurately

  • Verify arrival at job locations

  • Improve payroll accuracy

  • Understand job profitability

  • Reduce missed or unlogged time


Accessing Timesheets

  1. Go to Timesheets

  2. Click Timesheets

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You’ll land on the main timesheet view where you can see activity for your team.


Understanding the Views

List View (Default)

Shows detailed activity for each technician:

  • Punch in/out times

  • Breaks

  • Locations

  • Activity timestamps

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Summary View

Gives you a high-level overview:

  • Team performance

  • Hours worked over multiple days

  • Quick comparisons across users

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Creating a Manual Time Entry (Admin)

If a technician forgets to clock in/out, you can add it manually.

Steps:

  • Go to Timesheets

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  • Click + New Entry

  • Fill in:

  • Entry Type (Required)

    • Punch In

    • Break

    • Resume Work

    • Punch Out

  • Location (Required)

  • Date & Time

  • Assign User (Required)

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  • Click Create

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Editing or Deleting Entries

  • Click the menu (ellipsis) next to an entry

  • Choose:

    • View Details

    • Edit

    • Delete

⚠️ Note:
Only time and date can typically be edited after creation.


Exporting Timesheet Reports

You can export timesheet data for payroll or reporting.

Steps:

  1. Click Export

  2. Select:

    • Date range

    • Filters (team, type, location)

  3. Click Generate Report

  4. Download as Excel

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Timesheet Approvals

You can review and approve technician timesheets.

What You Can Do:

  • View submitted timesheets

  • Review total hours, breaks, overtime

  • Approve or reject entries

 


Creating an Approval Request

  • Go to More Actions → Timesheet Approval

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  • Click + New Approval

  • Select:

    • Date range

    • Team

    • User

  • Submit for review

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Using Filters & Pinned Filters

Filters help you quickly find what you need.

You can filter by:

  • User

  • Team

  • Entry type

  • Date

Pin Filters

  • Save up to 3 commonly used filters

  • Apply them instantly

💡 Example:
Create a pinned filter for “Today’s Activity” or “Missing Punch Outs”


Managing Locations

Locations define where technicians are allowed to log time.

You Can:

  • Create new locations

  • Set geo-fence radius

  • Edit or delete locations

💡 This helps ensure technicians are clocking in at the correct job site.


Facial Authentication (Optional)

Zuper supports facial authentication for time tracking.

This allows:

  • Secure punch in/out

  • Verification of technician identity

  • Reduced time fraud

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Quick Actions

From the timesheet page, you can:

  • Search users

  • Apply filters

  • View defaulters


Viewing Defaulters

Defaulters are technicians who:

  • Missed clock-ins

  • Have incomplete time entries

  • Didn’t submit timesheets

Use this to quickly identify gaps and follow up.


Using Timesheets on Mobile

Your technicians will primarily interact with timesheets in the field.

What Techs Can Do:

  • Punch in / out

  • Start and end breaks

  • Track time automatically through jobs

  • Log activity based on location

  • Request time off

How It Works (Mobile)

  1. Open the Zuper Mobile App

  2. Navigate to the Job or Timesheet section

  3. Tap:

    • Punch In

    • Start Break

    • Resume Work

    • Punch Out


💡 Best Practice:
Have technicians punch in when they arrive on-site and punch out when they leave. This keeps labor tracking accurate and improves job costing.


Summary

Timesheets give you visibility and control over your workforce.

When used correctly, they:

  • Improve accountability

  • Reduce payroll errors

  • Help you understand job profitability

  • Keep your operations running smoothly


Pro Tips

  • Review timesheets daily or weekly

  • Monitor defaulters regularly

  • Use location tracking for accuracy

  • Train techs to log time in real-time


What’s Next?

👉 Learn how to manage shifts, time off, and job-based time tracking for even better workforce control.