<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2124661978026233&amp;ev=PageView&amp;noscript=1">
FREQUENTLY ASKED QUESTIONS

QUESTIONS ABOUT WHAT WE DO? WE'VE GOT ANSWERS:

A CRM (Customer Relationship Management system) like HubSpot helps you manage leads, track customer interactions, automate follow-ups, and streamline sales processes, ensuring no opportunity falls through the cracks.

Our FSM solution (Zuper) provides real-time scheduling, GPS tracking, automated job assignments, and technician availability management, ensuring efficient dispatching and fewer scheduling conflicts.

Yes! Our Zuper FSM solution integrates seamlessly with QuickBooks, allowing for automatic invoicing, job cost tracking, and improved financial reporting.

The integration between Zuper FSM and QuickBooks automates financial processes, including:

  • Invoicing & Payments – Generate invoices directly from job records and sync payments.
  • Inventory Sync – Track generator and parts inventory across your dealership in real time.
  • Job Costing – Automatically apply labor, materials, and service charges to financial reports.
  • Financial Reports – Sync revenue, expenses, and job profitability data for accurate bookkeeping.

Our FSM software offers real-time inventory tracking, automated reordering, and part usage monitoring, helping you keep essential parts in stock without over-ordering.

 

Yes! With SolutionView, your sales team can create and send customized, professional quotes in under two minutes, improving customer experience and speeding up sales. No math, no calculators, just a fast, accurate quote every time, without ever having to leave the customer's home.

Our digital solutions offer automated appointment reminders, service updates, and post-install follow-ups via text or email, keeping customers informed and engaged.

Yes! Our FSM system provides job completion times, customer feedback, and productivity reports, helping you evaluate technician performance and optimize efficiency.

Our digital suite will be able to help you prioritize urgent jobs, automate scheduling, and track high-volume leads, ensuring quick response times and efficient job execution. We can also help automate your customer communication and follow ups so you can spend more of your time selling instead of emailing.

 

Between our CRM (HubSpot) and FSM (Zuper), you’ll have all the reporting your dealership needs, including:

  • Sales Reports: Close rate, conversion rate, customer lifetime value (LTV), speed to lead, etc.
  • Service Reports: Job completion time, on-time rate, Net Promoter Score (NPS), and more.
  • Financial Reports: Revenue, expenses, profitability by job, and everything accessible in your QuickBooks.
We customized the best tools for generator dealerships instead of relying on a single, expensive "all-in-one" solution. Many all-in-one platforms are not built for generator dealers and come with unnecessary features or missing capabilities. By integrating best-in-class tools, we ensure:
  • Full control over every step of the process
  • Custom-built workflows designed for generator sales and service
  • A more affordable, tailored solution
  • Best-in-class features from multiple tools without limitations
Pricing depends on several factors, including:
  • Number of employees at your dealership
  • Number of customers & service contracts you manage
  • Where your current data lives and migration requirements
  • Which digital tools you need (CRM, FSM, quoting, etc.)
    • We offer scalable pricing to fit dealerships of all sizes. Schedule a discovery call with our team and we can get pricing for your dealership.

Yes! Our FSM system allows you to schedule and automate recurring maintenance visits, track service contracts, and send automated reminders to customers.

Absolutely! We offer onboarding, setup assistance, and ongoing training to ensure your team knows how to maximize efficiency with our digital solutions.

Yes we'd love to come out and work with your team! We provide on-site training and deployment assistance for dealerships that need hands-on support. Whether it’s CRM setup, FSM workflow optimization, or sales training, we work directly with your team to ensure a smooth transition and maximum efficiency.

Contact us to schedule a free demo, where we’ll assess your dealership’s needs and show you how our solutions can streamline operations and improve sales.

COMPLETE DEALERSHIP SOFTWARE SUITE

TAKE CONTROL OF EVERY ASPECT OF YOUR DEALERSHIP

Disorganization, inefficiency, and outdated processes can prevent your dealership from reaching its full potential. When systems don’t communicate, important details slip through the cracks, leading to missed sales, scheduling conflicts, and frustrated customers.

TSSG’s Complete Digital Suite is the all-in-one solution designed specifically for generator dealers. By integrating the best tools for lead management, quoting, dispatching, inventory tracking, and service operations, we ensure your business runs smoothly at every stage—from first contact to final installation and beyond.

Automate administrative tasks, optimize team workflows, and provide a seamless customer experience—all while saving time, reducing errors, and increasing profitability. Our custom-built system gives you complete visibility into your dealership’s performance so you can scale efficiently and stay ahead of the competition.

AUTOMATE EVERYDAY TASKS

Streamline lead management, quoting, scheduling, and service tracking.

SEAMLESS TEAM COLLABORATION

Connect sales, service, and operations in one integrated platform.

SIMPLIFY DISPATCH & INVENTORY

Optimize technician scheduling and track parts in real-time.

FULLY INTEGRATED & CUSTOMIZED

Built specifically for generator dealerships—not a generic solution.

SERVICES DESIGNED FOR GENERAC DEALERS

HOW WE CAN HELP YOUR DEALERSHIP GROW

Arm yourself with comprehensive business coaching and sales automation software built by GENERAC dealers, for GENERAC dealers. TSSG is your resource for better processes, higher closing percentages, and more importantly, more money in the door for your business.

GENERAC DEALERSHIP BUSINESS COACHING

UNLOCK YOUR DEALERSHIP'S FULL POTENTIAL

Unlock the full potential of your Generac dealership with a tailored consulting package designed to accelerate your growth and improve every facet of your business. This isn’t just a gameplan; it’s a transformative process that will help you streamline operations, increase sales, and build a solid financial foundation for long-term success. Make 2025 your dealership's most profitable year yet!

IMG_9219
SALES PROCESS & TEAM TRAINING SEMINARS

ELEVATE YOUR SALES TEAM’S PERFORMANCE

Elevate your sales team with our interactive half-day seminars designed to transform your sales approach and boost conversions. In today's evolving market, understanding how buying has changed is crucial. Our seminars equip your team with the tools and strategies needed to adapt, ensuring consistent success in a competitive landscape.

IMG_0658
SALES AUTOMATION SOFTWARE

MAXIMIZE YOUR OPPORTUNITIES

Streamline your operations and boost your sales with our comprehensive sales automation suite tailored specifically for generator dealerships. This powerful CRM tool is designed to keep track of leads, automate tasks, and provide a 360-degree view of every customer interaction with your brand. Say goodbye to inefficiencies and hello to increased productivity and profits.

Artboard-19
IN-FIELD QUOTING SOFTWARE

MODERNIZE YOUR QUOTING & JOB PLANNING

Planning and quoting generator installation jobs shouldn’t be complicated. Streamline every step of the process, from capturing customer needs to delivering accurate, signable quotes in minutes. With tools to organize project details, photos, and communications our in-field quoting tools help you always be ready to close more deals. It’s what you need to simplify IHCs and elevate your customer’s experience.

infieldquoting-(1)
FSM's FOR GENERATOR DEALERS

SIMPLIFY YOUR OPERATIONS

TSSG’s field service management solution is your all-in-one platform, designed to eliminate errors, save time, and keep your operations running smoothly. From job checklists to inventory management and dispatch optimization, we’ve got every aspect of running your dealership covered so you can streamline your operations and deliver the exceptional service customers expect.

zupercollage-1
BIG THINGS TO COME

LET'S POWER FORWARD

Let's talk to figure out how TSSG can help your dealership. Fill out the form on this page and we can get started! Big things to come.

verticalbanner12